Refund policy

Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it: unworn or unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at info@zollykids.com .
Customers are responsible for return shipping costs. We recommend using a trackable shipping method for all returns. Zolly Kids is not responsible for lost or damaged return shipments. Returns sent without prior approval will not be accepted.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method within 5–7 business days.

Exceptions / Non-Returnable Items

Sale items are final sale and are not eligible for returns or refunds
Orders cannot be canceled once placed

If you have any questions about returns or refunds, please contact us at info@zollykids.com.

Size	Height (inches)	Weight (lbs)
0–3M	21–25	12–15
3–6M	24–27	15–18
6–12M	26–30	18–22
12–18M	29–32	22–26
18–24M	31–34	26–30
2T	33–35	28–32
3T	35–38	32–35
4T	38–41	35–39
5/6	42–48	39–49
7/8	48–54	48–69
9/10	54–57	69–87
12/14	58–61	87–110
16	61–63	110–120

Size	Numerical Size
XS	0-2
S	4-6
M	8-10
L	12-14
XL	16-18
XXL	20-22

Size	Chest	Waist
XS	34-36"	24-28"
S	38-40"	28-31"
M	41-42"	31-34"
L	43-44"	34-39"
XL	46-47"	40-44"
XXL	48-50"	44-48"
3XL	50-52"	48-52"

Refund policy

Refund Policy

Zippy Sizing Tip: Stick with your little one’s actual size! Our Zippy is designed to last 3x longer than the average sleeper, with fold-over cuffs and a comfy fit that grows with them—no need to size up.